I purchased an iPhone case from www.iphonecaze.com about a month ago. I was on the search for a thin case, and upon reviewing their website, I decided to try their case out.
What I received was the most flimsy and cheap iPhone case I've seen yet. I paid $20 online for what equated to about a $4 product. The free stand that they advertised barely holds the phone and could be better made out of posterboard.
Needless to say, I immediately reached out to request return authorization and a refund. I have been emailing almost daily to three different contact emails on the website and received one response from a "Martin" last week asking for my receipt. I emailed a screenshot immediately of my PayPal receipt, and now they have gone unresponsive again.
Clearly this company (based on Hong Kong, so calling isn't an option) is advertising their product as a much nicer version of what it is, then when consumers are dissatisfied, completely ignoring any requests for return / refund information.